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Business etiquette & professionalism

duPont, M. Kay

Business etiquette & professionalism - Rev. ed - Menlo ParkUS Crisp Pub. 1998 - viii, 110 p.

Reviews the role of good manners in business and states 15 principles of impeccable work behaviour. Discusses topics including: techniques for meeting people; telephone and electronic etiquette; and good manners at meal meetings. Suggests good business meeting protocol, and the best ways to respond to business invitations and gifts.

LRC 12.04.01 D938










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