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Business of listening : a practical guide to effective listening

Bone, Diane

Business of listening : a practical guide to effective listening - Rev. ed - Menlo ParkUS Crisp Pub. 1994 - [2], viii, 88 p.

Provides many reasons for becoming a good listener; describes how good listeners process information and become more competent listeners; identifies listening styles which help or hinder communication. Provides guidelines for becoming a better listener.

LRC 05.03.01 B712










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