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Understanding organizational change : converting theory to practice

Fossum, Lynn B.

Understanding organizational change : converting theory to practice - Menlo ParkUS Crisp Pub. 1989 - [2], vi, 86 p.

Provides information and strategies for coping with intended organizational changes. Identifies 3 basic roles which persons assume in organizational change, but focuses primarily on the tasks of the change agent. Lists empathy, communication, and participation, as the 3 key process skills for successfully managing change. Describes 9 theoretical models of change, and guides readers through the change process. Provides guidelines for dealing with denial and resistance.

LRC 12.04.01 F7525










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