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Giving and receiving feedback : building constructive communication

Hathaway, Patti

Giving and receiving feedback : building constructive communication - Rev. ed - Menlo ParkUS Crisp Pub. 1998 - vi, 104 p.

Provides insights and suggestions for handling critical feedback; and, for giving positive feedback effectively and fairly. Suggests times when critical feedback should not be given e.g. when the person giving the feedback is angry or stressed; when the person receiving the feedback cannot take action on it.

Universal Decimal Class. No.: LRC 08.16.01 H363

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