TQM : 50 ways to make it work for you
Haberer, JoAnn B.
TQM : 50 ways to make it work for you - Menlo ParkUS Crisp Pub. 1994 - viii, 97 p.
Presents 50 ideas which express the basic concepts of Total Quality Management (TQM). Focuses on individual responsibility for quality; how to improve teamwork and commitment; and how to provide quality service to internal and external customers.
LRC 12.04.01 H114
TQM : 50 ways to make it work for you - Menlo ParkUS Crisp Pub. 1994 - viii, 97 p.
Presents 50 ideas which express the basic concepts of Total Quality Management (TQM). Focuses on individual responsibility for quality; how to improve teamwork and commitment; and how to provide quality service to internal and external customers.
LRC 12.04.01 H114