ITIL service operation (Record no. 36722)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00581nam a2200145Ia 4500 |
| 080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER | |
| Universal Decimal Classification number | 19.01.02 S819 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Steinburg, Randy |
| 245 ## - TITLE STATEMENT | |
| Title | ITIL service operation |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | TSO (The Stationery Office) |
| Place of publication, distribution, etc. | NorwichGB |
| Date of publication, distribution, etc. | 2011 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xi, 370 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Describes best practice for managing services in supported environments. Includes guidance on achieving effectiveness and efficiency in the delivery and support of services to ensure value for the customer, the users and the service provider. |
| 583 ## - ACTION NOTE | |
| Time/date of action | 2/6/14 |
| Action agent | EVELYND |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Monograph |
| Call number suffix | S819 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| CARICOM Documentation Centre | CARICOM Documentation Centre | 08/05/2023 | 19.01.02 S819 | 0000000030736 | 08/05/2023 | 08/05/2023 | Monograph |