Ironing it out : seven simple steps to resolving conflict (Record no. 43258)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00740nam a2200157Ia 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20260716043238.0 |
| 080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER | |
| Universal Decimal Classification number | LRC 01.02.07 L7115 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Lickson, Charles P. |
| 245 ## - TITLE STATEMENT | |
| Title | Ironing it out : seven simple steps to resolving conflict |
| 250 ## - EDITION STATEMENT | |
| Edition statement | Rev. ed |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | Crisp Pub. |
| Place of publication, distribution, etc. | Menlo ParkUS |
| Date of publication, distribution, etc. | 1996 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | vi, 171 p. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Analyses conflict. Provides seven steps for ironing out conflict beginning with, removing all masks and ending with acknowledging and preserving the value of the relationship. Discusses the application of the seven steps to resolving conflicts in the family, workplace, public etc. Views conflict as a potentially creative process. |
| 583 ## - ACTION NOTE | |
| Time/date of action | 3/7/00 |
| Action agent | M2LMGR |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Monograph |
| Call number suffix | L7115 |
| Call number prefix | LRC |
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