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Good communication that blocks learning. (Record no. 44828)

MARC details
000 -LEADER
fixed length control field 00658nam a2200121Ia 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260716043324.0
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name ARGYRIS, Chris
245 ## - TITLE STATEMENT
Title Good communication that blocks learning.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 1994
520 ## - SUMMARY, ETC.
Summary, etc. Shows how techniques of corporate communication such as focus groups and surveys discourage the kind of organisational self-examination that is necessary today. Concludes that managers need employees who think constantly and creatively about the needs of the organisation. The problem is not that employees run away from organisational self-examination, the problem is that no one asks it of them.
583 ## - ACTION NOTE
Time/date of action 3/7/00
Action agent M2LMGR
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Analytic

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