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Observational method for undertaking user needs studies. (Record no. 45197)

MARC details
000 -LEADER
fixed length control field 00621nam a2200121Ia 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260716043334.0
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name EAGER, Carolyn
245 ## - TITLE STATEMENT
Title Observational method for undertaking user needs studies.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 1996
520 ## - SUMMARY, ETC.
Summary, etc. Notes that in cases where it is difficult for persons to articulate their information needs, one technique which can be used involves observing information seeking behaviour without asking the user explicit questions of his needs. Describes new observational for observing information needs, and a small-scale experiment to test the methodology.
583 ## - ACTION NOTE
Time/date of action 3/7/00
Action agent M2LMGR
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Analytic

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