Harvard business review on effective communication (Record no. 46493)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 01024nam a2200145Ia 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20260716043411.0 |
| 080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER | |
| Universal Decimal Classification number | LRC 08.16.01 H339 |
| 245 ## - TITLE STATEMENT | |
| Title | Harvard business review on effective communication |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | Harvard Business School P. |
| Place of publication, distribution, etc. | BostonUS |
| Date of publication, distribution, etc. | 1999 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | v, [1], 206 p. |
| 500 ## - GENERAL NOTE | |
| General note | Located in the Learning Resource Centre |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Emphasizes the importance of listening, and provides suggestions for developing a listening improvement programme for the workplace. Provides guidelines for conducting meetings that achieve their objectives. Identifies communication, support, respect, fairness, predictability and competence as the factors which affect the development of trust and candour between staff and managers. Discusses the necessity for developing an information network that attracts, creates and disseminates information. Examines topics such as: changing the behaviour of frontline employees; and, building effective management teams. |
| 583 ## - ACTION NOTE | |
| Time/date of action | 1/11/01 |
| Action agent | M2L |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Monograph |
| Call number suffix | H339 |
| Call number prefix | LRC |
No items available.