Analyzing business process data : the looking glass (Record no. 46561)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00841nam a2200145Ia 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20260716043413.0 |
| 080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER | |
| Universal Decimal Classification number | LRC 12.04.01 D685 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Donnell, Augustus |
| 245 ## - TITLE STATEMENT | |
| Title | Analyzing business process data : the looking glass |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | AT&T Quality Steering Committee |
| Place of publication, distribution, etc. | [S.l.]US |
| Date of publication, distribution, etc. | 1990 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiv, 173 p. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Answers basic questions about data analysis. Presents strategy for selecting measures that will help in understanding, managing and improving the business process. Teaches concepts of process capability, process control and, process improvement. Introduces the control chart; and explains how to diagnose the sources of significant changes in the business process. Describes data analysis tools including histograms, Pareto diagrams, and boxplots. |
| 583 ## - ACTION NOTE | |
| Time/date of action | 2/1/01 |
| Action agent | TESSA_H |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Monograph |
| Call number suffix | D685 |
| Call number prefix | LRC |
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