Using ISO 9000 to improve business processes (Record no. 46569)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00864nam a2200145Ia 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20260716043413.0 |
| 080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER | |
| Universal Decimal Classification number | LRC 12.04.01 U86 |
| 245 ## - TITLE STATEMENT | |
| Title | Using ISO 9000 to improve business processes |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | AT&T Corporate Quality Office |
| Place of publication, distribution, etc. | [S.l.]US |
| Date of publication, distribution, etc. | 1995 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xix, [1], 256 p. |
| 500 ## - GENERAL NOTE | |
| General note | Bibliography: p. 233-242. Located in the Learning Resource Centre. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Highlights 8 important lessons learned by AT&T organizations who improved their business processes, as a result of compliance with ISO 9000. Provides information, and addresses some of the concerns that business managers have about ISO 9000. These concerns include questions about the requirements of ISO 9000; the cost involved in the ISO 9000 compliance effort; documents required; and benefits to participating organizations. |
| 583 ## - ACTION NOTE | |
| Time/date of action | 2/5/01 |
| Action agent | TESSA_H |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Monograph |
| Call number suffix | U86 |
| Call number prefix | LRC |
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