Quality happens through people : learning how to help it happen (Record no. 46576)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00821nam a2200145Ia 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20260716043413.0 |
| 080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER | |
| Universal Decimal Classification number | LRC 12.04.01 Q1 |
| 245 ## - TITLE STATEMENT | |
| Title | Quality happens through people : learning how to help it happen |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | AT&T Corporate Quality Office |
| Place of publication, distribution, etc. | [S.l.]US |
| Date of publication, distribution, etc. | 1994 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | ix, [1], 106 p. |
| 500 ## - GENERAL NOTE | |
| General note | Located in the Learning Resource Centre |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Presents employees who, while struggling with organizational change that threatened their jobs and business, reorganized and accelerated progress. Highlights factors which contributed to their success including: direct and frequent communication; thoughtful and deliberate planning; and, strategies for supporting and empowering employees, such as, mentoring, coaching, celebration and recognition. |
| 583 ## - ACTION NOTE | |
| Time/date of action | 2/5/01 |
| Action agent | TESSA_H |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Monograph |
| Call number suffix | Q1 |
| Call number prefix | LRC |
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