Professionalism in the office : proven techniques for administrators, secretaries, and coordinators (Record no. 48488)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01003nam a2200157Ia 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20260716043509.0 |
| 080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER | |
| Universal Decimal Classification number | LRC 13.09.07 M284 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Manning, Marilyn |
| 245 ## - TITLE STATEMENT | |
| Title | Professionalism in the office : proven techniques for administrators, secretaries, and coordinators |
| 250 ## - EDITION STATEMENT | |
| Edition statement | Revised |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | Crisp Pub. |
| Place of publication, distribution, etc. | Menlo ParkUS |
| Date of publication, distribution, etc. | 2001 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | vi, 98 p. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Advises on aspects of professional behaviour and performance including: personal appearance; non-verbal communication; establishing priorities; time-management. Lists skills needed in areas including project management and decision making. Includes practical communication tips for writing (including Emails); listening; planning and facilitating meetings; and making presentations. Suggests techniques for developing strong working relationships that include a 6-step plan for resolving conflict; and 8 tips for establishing good worker-manager rapport.\n |
| 583 ## - ACTION NOTE | |
| Time/date of action | 8/7/03 |
| Action agent | TESSAH |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Monograph |
| Call number suffix | M284 |
| Call number prefix | LRC |
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