ITIL service transition (Record no. 60038)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00937nam a2200157Ia 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20260716044058.0 |
| 080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER | |
| Universal Decimal Classification number | 19.01.02 R185 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Rance, Stuart |
| 245 ## - TITLE STATEMENT | |
| Title | ITIL service transition |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | TSO (The Stationery Office) |
| Place of publication, distribution, etc. | NorwichGB |
| Date of publication, distribution, etc. | 2011 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xii, 347 p. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Provides best practice guidance for the service transition stage of the ITIL service lifecycle. Aims to ensure that new, modified or retired services meet the expectations of the business as documented in the service strategy and service design stages of the lifecycle. Provides guidance for the development and improvement of capabilities for transitioning new and changed services into supported environments, including release planning, building, testing, evaluation and deployment. Considers service retirement and transfer of services between service providers. |
| 583 ## - ACTION NOTE | |
| Time/date of action | 2/6/14 |
| Action agent | EVELYND |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Monograph |
| Call number suffix | R185 |
No items available.