Analysis of customer churn behavior in digital libraries (Record no. 60339)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00548nam a2200133Ia 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20260716044107.0 |
| 080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER | |
| Universal Decimal Classification number | Serial |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Lai, Yuangen |
| 245 ## - TITLE STATEMENT | |
| Title | Analysis of customer churn behavior in digital libraries |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2014 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Discusses issues related to customer churn behaviour in digital libraries and demonstrates the successful application of Survival Analysis for understanding customer churn status and relationship duration distribution between customers and libraries |
| 583 ## - ACTION NOTE | |
| Time/date of action | 11/19/14 |
| Action agent | SANDRAW |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Analytic |
No items available.