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Art of communicating : achieving interpersonal impact in business

By:

Decker, Bert

Material type: Text

TextPublication details: Crisp Pub. Menlo ParkUS 1996Edition: Rev. edDescription: vii, 101 pAction note:

3/7/00 M2LMGR

Summary: Explains the dynamics of effective communication between people, and explores 9 behavioral skill areas that impact on interpersonal communication. Identifies these areas as: eye communication; posture and movement; gestures/facial expression; dress and appearance; voice and vocal variety; language, pauses and non-words; listener involvement; humour; and, the natural self.

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Holdings
Item type	Current library	Call number	Status	Barcode
Monograph	CARICOM Documentation Centre	LRC 08.16.01 D295 (Browse shelf(Opens below))	Available	0000000013879

Explains the dynamics of effective communication between people, and explores 9 behavioral skill areas that impact on interpersonal communication. Identifies these areas as: eye communication; posture and movement; gestures/facial expression; dress and appearance; voice and vocal variety; language, pauses and non-words; listener involvement; humour; and, the natural self.

3/7/00 M2LMGR

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