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TQM : 50 ways to make it work for you

By: Material type: TextTextPublication details: Crisp Pub. Menlo ParkUS 1994Description: viii, 97 pAction note:
  • 3/7/00 M2LMGR
Summary: Presents 50 ideas which express the basic concepts of Total Quality Management (TQM). Focuses on individual responsibility for quality; how to improve teamwork and commitment; and how to provide quality service to internal and external customers.
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Item type Current library Call number Status Barcode
Monograph CARICOM Documentation Centre LRC 12.04.01 H114 (Browse shelf(Opens below)) Available 0000000013890

Presents 50 ideas which express the basic concepts of Total Quality Management (TQM). Focuses on individual responsibility for quality; how to improve teamwork and commitment; and how to provide quality service to internal and external customers.

3/7/00 M2LMGR

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