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Ironing it out : seven simple steps to resolving conflict

By:

Lickson, Charles P

Material type: Text

TextPublication details: Crisp Pub. Menlo ParkUS 1996Edition: Rev. edDescription: vi, 171 pAction note:

3/7/00 M2LMGR

Summary: Analyses conflict. Provides seven steps for ironing out conflict beginning with, removing all masks and ending with acknowledging and preserving the value of the relationship. Discusses the application of the seven steps to resolving conflicts in the family, workplace, public etc. Views conflict as a potentially creative process.

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Item type	Current library	Call number	Status	Barcode
Monograph	CARICOM Documentation Centre	LRC 01.02.07 L7115 (Browse shelf(Opens below))	Available	0000000013937

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Previous	LRC 01.02.07 F5355 Getting to yes : negotiating agreement without giving in	LRC 01.02.07 H339 Harvard business review on negotiation and conflict resolution	LRC 01.02.07 K23 Workplace wars and how to end them : turning personal conflicts into productive teamwork	LRC 01.02.07 L7115 Ironing it out : seven simple steps to resolving conflict	LRC 02.01.02 F655 Team-based strategic planning : a complete guide to structuring, facilitating, and implementing the process	LRC 02.01.02 G655 Applied strategic planning : a comprehensive guide	LRC 02.01.02 H153 Successful strategic planning	Next

Analyses conflict. Provides seven steps for ironing out conflict beginning with, removing all masks and ending with acknowledging and preserving the value of the relationship. Discusses the application of the seven steps to resolving conflicts in the family, workplace, public etc. Views conflict as a potentially creative process.

3/7/00 M2LMGR

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