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Quality at work : a personal guide to professional standards

By:

Bone, Diane

Material type: Text

TextPublication details: Crisp Pub. Menlo ParkUS 1989Description: [2], v, 88 pAction note:

3/7/00 M2LMGR

Summary: Defines quality and discusses the intangables of quality, viz. commitment, competence and communication. Examines personal quality standards, and discusses their relation to the work situation. Gives guidelines for setting quality goals based on the organization's work purpose. Provides a seven-step plan for establishing perfection standards.

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Holdings
Item type	Current library	Call number	Status	Barcode
Monograph	CARICOM Documentation Centre	LRC 12.07.02 B712 (Browse shelf(Opens below))	Available	0000000014117

Defines quality and discusses the intangables of quality, viz. commitment, competence and communication. Examines personal quality standards, and discusses their relation to the work situation. Gives guidelines for setting quality goals based on the organization's work purpose. Provides a seven-step plan for establishing perfection standards.