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Just another management fad? The implications of TQM for library and information services.

By:

BROCKMAN, John R

Material type: Text

TextPublication details: 1992Action note:

3/7/00 M2LMGR

Summary: Presents an overview of the development of quality management in library and information services on the basis of its evolution from quality control, through quality assurance, to total quality management.

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Item type	Current library	Status	Barcode
Analytic	CARICOM Documentation Centre	Available	0000000015234

Presents an overview of the development of quality management in library and information services on the basis of its evolution from quality control, through quality assurance, to total quality management.

3/7/00 M2LMGR

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