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In search of solutions : sixty ways to guide your problem-solving group

By:

Quinlivan-Hall, David

Material type: Text

TextPublication details: Pfeiffer San DiegoUS 1994Description: xiii, 177 pAction note:

1/19/01 M2L

Summary: Presents a model of problem solving in three stages namely: understanding the issues and defining the problem; generating solutions and choosing the best; and, implementing the solution and following up on it. Advocates the use of a neutral facilitator to guide participants through the three stages of a problem-solving meeting. Outlines his/her roles and tasks, and lists 25 facilitator interventions including: encouraging participation; discouraging personal attacks; and, summarizing for the group. Introduces and describes 60 facilitation tools.

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Holdings
Item type	Current library	Call number	Status	Barcode
Monograph	CARICOM Documentation Centre	LRC 05.03.07 Q7 (Browse shelf(Opens below))	Available	0000000017193

Presents a model of problem solving in three stages namely: understanding the issues and defining the problem; generating solutions and choosing the best; and, implementing the solution and following up on it. Advocates the use of a neutral facilitator to guide participants through the three stages of a problem-solving meeting. Outlines his/her roles and tasks, and lists 25 facilitator interventions including: encouraging participation; discouraging personal attacks; and, summarizing for the group. Introduces and describes 60 facilitation tools.

1/19/01 M2L

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