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AT&T quality improvement cycle

By: Material type: TextTextPublication details: AT&T Bell Laboratories Pub. Center [S.l.]US 1998Description: ix, [1], 69 pAction note:
  • 1/31/01 TESSA_H
Summary: Offers a proven system of specific activities designed to assist quality improvement teams in identifying, defining, and resolving process problems. Proposes methodology, supported by a package of tools and techniques, that will facilitate problem analysis and promote teamwork. Includes the AT&T quality policy, and provides a glossary.
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Offers a proven system of specific activities designed to assist quality improvement teams in identifying, defining, and resolving process problems. Proposes methodology, supported by a package of tools and techniques, that will facilitate problem analysis and promote teamwork. Includes the AT&T quality policy, and provides a glossary.

1/31/01 TESSA_H

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