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Using ISO 9000 to improve business processes

Material type: Text

TextPublication details: AT&T Corporate Quality Office [S.l.]US 1995Description: xix, [1], 256 pAction note:

2/5/01 TESSA_H

Summary: Highlights 8 important lessons learned by AT&T organizations who improved their business processes, as a result of compliance with ISO 9000. Provides information, and addresses some of the concerns that business managers have about ISO 9000. These concerns include questions about the requirements of ISO 9000; the cost involved in the ISO 9000 compliance effort; documents required; and benefits to participating organizations.

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Holdings
Item type	Current library	Call number	Status	Barcode
Monograph	CARICOM Documentation Centre	LRC 12.04.01 U86 (Browse shelf(Opens below))	Available	0000000017248

Bibliography: p. 233-242. Located in the Learning Resource Centre.

Highlights 8 important lessons learned by AT&T organizations who improved their business processes, as a result of compliance with ISO 9000. Provides information, and addresses some of the concerns that business managers have about ISO 9000. These concerns include questions about the requirements of ISO 9000; the cost involved in the ISO 9000 compliance effort; documents required; and benefits to participating organizations.

2/5/01 TESSA_H

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