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Working with emotional intelligence

By:

Goleman, Daniel

Material type: Text

TextPublication details: Bantam Books New YorkUS 2000Description: xi, 383 pAction note:

1/16/02 TESSA_H

Summary: Presents emotional intelligence and competence as the determning factors in the achievement of job excellence. Details 12 job capabilities based on self-mastery; looks at 13 key relationship skills including: empathy, service orientation, influence, and leadership. Offers guidelines for improving emotional intelligence capabilities; and analyses the emotionally intelligent organization.

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Holdings
Item type	Current library	Call number	Status	Barcode
Monograph	CARICOM Documentation Centre	LRC 05.03.01 G625 (Browse shelf(Opens below))	Available	0000000018023

Presents emotional intelligence and competence as the determning factors in the achievement of job excellence. Details 12 job capabilities based on self-mastery; looks at 13 key relationship skills including: empathy, service orientation, influence, and leadership. Offers guidelines for improving emotional intelligence capabilities; and analyses the emotionally intelligent organization.

1/16/02 TESSA_H

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