Describes the roles and responsibilities of the project positions, namely: the product, project,and resource managers; the business, product and process architects; team leaders and team members. Discusses the tasks and organization of the project office. Explains how to organize various project scenarios viz. a large project involving 200 persons; a multi-project situation in an organization; small projects comprising 4 to 10 members; and, maintenance projects. Lists examples and harmful effects of lenient management behaviours; discusses reasons for them, and advises on how how to change them. Presents the escalation process as a means of resolving project problems. Includes a glossary of terms.

1/16/02 TESSA_H