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Making humor work : take your job seriously and yourself lightly

By: Material type: TextTextPublication details: Crisp Publications Menlo ParkUS 1989Description: [2], vi, 77pAction note:
  • 7/15/03 TESSAH
Summary: Provides useful stategies and practical exercises for upgrading humour skills. Includes actual examples of how humour has been used effectively in various on-the-job situations e.g. defusing resistance to change; disarming anger; and team building. Provides 7 guidelines for telling a humorous story/joke (pg.23-24).
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Provides useful stategies and practical exercises for upgrading humour skills. Includes actual examples of how humour has been used effectively in various on-the-job situations e.g. defusing resistance to change; disarming anger; and team building. Provides 7 guidelines for telling a humorous story/joke (pg.23-24).

7/15/03 TESSAH

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