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Emotional intelligence works : developing people smart strategies

By:

Kravitz, S. Michael

Material type: Text

TextPublication details: Crisp Pub. Menlo ParkUS 2000Description: x, 108 pAction note:

8/7/03 TESSAH

Summary: Defines emotional intelligence as 'the ability to use emotions in a positive and constructive way in relationships with others', and presents strategies for improving emotional intelligence at the personal, inter-personal and organizational levels. Provides Think Smart strategies for building self-awareness skills and optimism; Be Smart strategies for using social skills, coping skills, and managing change; and Work Smart strategies which include: conducting an organizational self-assessment; encouraging emotional control, and fostering team work.

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Holdings
Item type	Current library	Call number	Status	Barcode
Monograph	CARICOM Documentation Centre	LRC 05.03.01 K91 (Browse shelf(Opens below))	Available	0000000019158

Defines emotional intelligence as 'the ability to use emotions in a positive and constructive way in relationships with others', and presents strategies for improving emotional intelligence at the personal, inter-personal and organizational levels. Provides Think Smart strategies for building self-awareness skills and optimism; Be Smart strategies for using social skills, coping skills, and managing change; and Work Smart strategies which include: conducting an organizational self-assessment; encouraging emotional control, and fostering team work.

8/7/03 TESSAH

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