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Dealing with difficult people

Material type: Text

TextPublication details: Harvard Business School P. BostonUSDescription: ix, 140 pSubject(s):

PERSONNEL MANAGEMENT

Action note:

5/16/07 JOYD

Summary: Examines major themes that will help in dealing with difficult people viz. adapting one's response to specific types of problematic behaviour; exploring the impact of one's own behaviours and attitudes on others; and, communicating effectively about difficult behaviour.

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Holdings
Item type	Current library	Call number	Status	Barcode
Monograph	CARICOM Documentation Centre	13.02.02 D279 (Browse shelf(Opens below))	Available	0000000025106

Examines major themes that will help in dealing with difficult people viz. adapting one's response to specific types of problematic behaviour; exploring the impact of one's own behaviours and attitudes on others; and, communicating effectively about difficult behaviour.

5/16/07 JOYD

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