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User-based innovation in services

By:

Sundbo, Jon

Material type: Text

TextPublication details: Edward Elgar Publishing Ltd. CheltenhamGB 2012Description: xii, 419 pAction note:

11/20/12 EVELYND

Summary: Offers a broad view of innovation, which when accumulated may function as a catalyst which leads to significant changes in service practice, be it in customer services, public services or industrial services.

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Holdings
Item type	Current library	Call number	Status	Barcode
Monograph	CARICOM Documentation Centre	12.06.01 U84 (Browse shelf(Opens below))	Available	0000000030145

Offers a broad view of innovation, which when accumulated may function as a catalyst which leads to significant changes in service practice, be it in customer services, public services or industrial services.

11/20/12 EVELYND

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