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ITIL service transition

By:

Rance, Stuart

Material type: Text

TextPublication details: TSO (The Stationery Office) NorwichGB 2011Edition: 2nd edDescription: xii, 347 pAction note:

2/6/14 EVELYND

Summary: Provides best practice guidance for the service transition stage of the ITIL service lifecycle. Aims to ensure that new, modified or retired services meet the expectations of the business as documented in the service strategy and service design stages of the lifecycle. Provides guidance for the development and improvement of capabilities for transitioning new and changed services into supported environments, including release planning, building, testing, evaluation and deployment. Considers service retirement and transfer of services between service providers.

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Holdings
Item type	Current library	Call number	Status	Barcode
Monograph	CARICOM Documentation Centre	19.01.02 R185 (Browse shelf(Opens below))	Available	0000000030735

Provides best practice guidance for the service transition stage of the ITIL service lifecycle. Aims to ensure that new, modified or retired services meet the expectations of the business as documented in the service strategy and service design stages of the lifecycle. Provides guidance for the development and improvement of capabilities for transitioning new and changed services into supported environments, including release planning, building, testing, evaluation and deployment. Considers service retirement and transfer of services between service providers.

2/6/14 EVELYND

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