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Why upselling and cross selling are key to customer satisfaction

By:

Hawthorne, John

Material type: Text

TextPublication details: 2018Action note:

6/21/18 SANDRAW

Summary: Argues that using upselling and cross-selling to give customers truly useful upgrades and additional items are the key to customer satisfaction.

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Holdings
Item type	Current library	Call number	Status	Barcode
Analytic	CARICOM Documentation Centre	Serial (Browse shelf(Opens below))	Available	0000000031889

Argues that using upselling and cross-selling to give customers truly useful upgrades and additional items are the key to customer satisfaction.

6/21/18 SANDRAW

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