Business of listening : a practical guide to effective listening
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TextPublication details: Crisp Pub. Menlo ParkUS 1994Edition: Rev. edDescription: [2], viii, 88 pAction note: - 3/7/00 M2LMGR
Provides many reasons for becoming a good listener; describes how good listeners process information and become more competent listeners; identifies listening styles which help or hinder communication. Provides guidelines for becoming a better listener.
3/7/00 M2LMGR
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