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Art of communicating : achieving interpersonal impact in business

By:

Decker, Bert

Material type: Text

TextPublication details: Crisp Pub. Menlo ParkUS 1996Edition: Rev. edDescription: vii, 101 pAction note:

3/7/00 M2LMGR

Summary: Explains the dynamics of effective communication between people, and explores 9 behavioral skill areas that impact on interpersonal communication. Identifies these areas as: eye communication; posture and movement; gestures/facial expression; dress and appearance; voice and vocal variety; language, pauses and non-words; listener involvement; humour; and, the natural self.

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Explains the dynamics of effective communication between people, and explores 9 behavioral skill areas that impact on interpersonal communication. Identifies these areas as: eye communication; posture and movement; gestures/facial expression; dress and appearance; voice and vocal variety; language, pauses and non-words; listener involvement; humour; and, the natural self.

3/7/00 M2LMGR

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