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Benchmarking basics : looking for a better way

By:

Patterson, James G

Material type: Text

TextPublication details: Crisp Pub. Menlo ParkUS 1996Description: ix, 79 pAction note:

3/7/00 M2LMGR

Summary: Defines the benchmarking process. Explains the benefits of benchmarking; the requirements for benchmarking; the kinds of benchmarking available; and how to formulate a successful benchmarking action plan that best suits individual needs.

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Defines the benchmarking process. Explains the benefits of benchmarking; the requirements for benchmarking; the kinds of benchmarking available; and how to formulate a successful benchmarking action plan that best suits individual needs.

3/7/00 M2LMGR

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