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Building a total quality culture

By:

Batten, Joe

Material type: Text

TextPublication details: Crisp Pub. Menlo ParkUS 1992Description: vii, [1], 88, [3] pAction note:

3/7/00 M2LMGR

Summary: Lists 10 basic principles for building a total quality culture. Provides the insights and tools necessary for realizing tough-minded leadership, the qualities, and the performance that characterize a total quality culture.

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Lists 10 basic principles for building a total quality culture. Provides the insights and tools necessary for realizing tough-minded leadership, the qualities, and the performance that characterize a total quality culture.

3/7/00 M2LMGR

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