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Office management : a productivity and effectiveness guide

By:

Manning, Marilyn

Material type: Text

TextPublication details: Crisp Pub. Menlo ParkUS 1990Description: [2], iv, 83 pAction note:

3/7/00 M2LMGR

Summary: Defines the office manager's role; and discusses personnel-related activities including: writing job descriptions, steps for on-the-job training; and handling poor performers. Advises on how to set standards and goals for the office; and how to create a customer-first environment.

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Defines the office manager's role; and discusses personnel-related activities including: writing job descriptions, steps for on-the-job training; and handling poor performers. Advises on how to set standards and goals for the office; and how to create a customer-first environment.

3/7/00 M2LMGR

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