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Understanding organizational change : converting theory to practice

By:

Fossum, Lynn B

Material type: Text

TextPublication details: Crisp Pub. Menlo ParkUS 1989Description: [2], vi, 86 pAction note:

3/7/00 M2LMGR

Summary: Provides information and strategies for coping with intended organizational changes. Identifies 3 basic roles which persons assume in organizational change, but focuses primarily on the tasks of the change agent. Lists empathy, communication, and participation, as the 3 key process skills for successfully managing change. Describes 9 theoretical models of change, and guides readers through the change process. Provides guidelines for dealing with denial and resistance.

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Provides information and strategies for coping with intended organizational changes. Identifies 3 basic roles which persons assume in organizational change, but focuses primarily on the tasks of the change agent. Lists empathy, communication, and participation, as the 3 key process skills for successfully managing change. Describes 9 theoretical models of change, and guides readers through the change process. Provides guidelines for dealing with denial and resistance.

3/7/00 M2LMGR

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