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Facilitation skills for team leaders

By:

Hackett, Donald

Material type: Text

TextPublication details: Crisp Pub. Menlo ParkUS 1993Description: vii, 91 pAction note:

3/7/00 M2LMGR

Summary: Explains the concept of facilitation - looks at the facilitator's role and shows how facilitation differs from training and presenting. Presents a number of facilitation skills including; questions and questioning; the six-step problem-solving process; running a team meeting; and achieving concensus. Identifies essential facilitation tools, namely, the flow chart, brainstorming, cause-and-effect diagrams, and Pareto diagrams; and explains how to construct /conduct them. \n \n

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Explains the concept of facilitation - looks at the facilitator's role and shows how facilitation differs from training and presenting. Presents a number of facilitation skills including; questions and questioning; the six-step problem-solving process; running a team meeting; and achieving concensus. Identifies essential facilitation tools, namely, the flow chart, brainstorming, cause-and-effect diagrams, and Pareto diagrams; and explains how to construct /conduct them. \n \n

3/7/00 M2LMGR

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