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Excellence in management : practical applications for success

By:

Conlow, Rick

Material type: Text

TextPublication details: Crisp Pub. Menlo ParkUS 1991Description: vi, 132 pAction note:

3/7/00 M2LMGR

Summary: Presents skills and techniques of management that can produce workplace excellence. These include: setting clear goals with employees; confronting problems; listening effectively; creating superior customer service; managing time; hiring the best employees; and improving problem-solving skills.

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Presents skills and techniques of management that can produce workplace excellence. These include: setting clear goals with employees; confronting problems; listening effectively; creating superior customer service; managing time; hiring the best employees; and improving problem-solving skills.

3/7/00 M2LMGR

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