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Giving and receiving feedback : building constructive communication

By:

Hathaway, Patti

Material type: Text

TextPublication details: Crisp Pub. Menlo ParkUS 1998Edition: Rev. edDescription: vi, 104 pAction note:

3/7/00 M2LMGR

Summary: Provides insights and suggestions for handling critical feedback; and, for giving positive feedback effectively and fairly. Suggests times when critical feedback should not be given e.g. when the person giving the feedback is angry or stressed; when the person receiving the feedback cannot take action on it.

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Provides insights and suggestions for handling critical feedback; and, for giving positive feedback effectively and fairly. Suggests times when critical feedback should not be given e.g. when the person giving the feedback is angry or stressed; when the person receiving the feedback cannot take action on it.

3/7/00 M2LMGR

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