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Achieving consensus : tools and techniques

By:

Scott, Jon

Material type: Text

TextPublication details: Crisp Pub. Menlo ParkUS 1996Description: vi, 90 pAction note:

3/7/00 M2LMGR

Summary: Itemises and discusses individual skills and experiences which may help or hinder the process of concensus. Looks at factors which promote successful meetings, including: ensuring appropriate respresentation; and, creating a code of conduct which ensures the inclusion of everyone's view. Provides tools and techniques for coping with behavioural obstacles such as: dominating behaviour, and lack of participation. Also provides tools and techniques for removing decision obstacles, and thus enabling concensus. Some of the decision obstacles identified are: splinter groups, endless discussion, and losing focus.

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Itemises and discusses individual skills and experiences which may help or hinder the process of concensus. Looks at factors which promote successful meetings, including: ensuring appropriate respresentation; and, creating a code of conduct which ensures the inclusion of everyone's view. Provides tools and techniques for coping with behavioural obstacles such as: dominating behaviour, and lack of participation. Also provides tools and techniques for removing decision obstacles, and thus enabling concensus. Some of the decision obstacles identified are: splinter groups, endless discussion, and losing focus.