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Marriage of quality standards and records management.

By:

BRUMM, Eugenia K

Material type: Text

TextPublication details: 1996Action note:

3/7/00 M2LMGR

Summary: Focuses on the importance of ISO 9000 to the records management profession. Describes the ISO 9000 standards, defines the quality operations included in the standards, and, using them as a focal point, emphasises the benefits that can accrue to record managers in a broader context by educating themselves about international quality standards.

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Focuses on the importance of ISO 9000 to the records management profession. Describes the ISO 9000 standards, defines the quality operations included in the standards, and, using them as a focal point, emphasises the benefits that can accrue to record managers in a broader context by educating themselves about international quality standards.

3/7/00 M2LMGR

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