Services : a challenge for international standardization.
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TextPublication details: 1996Action note: - 3/7/00 M2LMGR
Explains the importance of services to the modern economy and suggests a service topology, giving several examples to support the proposal. Answers the dual question of why and how to standardize services and why international service standards are preferable.
3/7/00 M2LMGR
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