Change management toolkit : a step-by-step methodology for successfully implementing dramatic organizational change.
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TextPublication details: WinHope P. HoustonUS 1995Edition: 2nd edDescription: [15], 463 pAction note: - 9/26/01 TESSA_H
Defines reengineering. Presents a practical change management approach to applying reengineering in an organization, in 4 phases viz.: position for change; diagnose the existing process; redesign the process; and, transition to the new design. Provides step-by-step methodology, lists activities, and outlines the techniques/tools needed to accomplish each step.
9/26/01 TESSA_H
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