Making humor work : take your job seriously and yourself lightly
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TextPublication details: Crisp Publications Menlo ParkUS 1989Description: [2], vi, 77pAction note: - 7/15/03 TESSAH
Provides useful stategies and practical exercises for upgrading humour skills. Includes actual examples of how humour has been used effectively in various on-the-job situations e.g. defusing resistance to change; disarming anger; and team building. Provides 7 guidelines for telling a humorous story/joke (pg.23-24).
7/15/03 TESSAH
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