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Building trust : a manager's guide to business success

By:

Shurtleff, Mary Galbreath

Material type: Text

TextPublication details: Crisp Pub. Menlo ParkUS 1998Description: v, [1], 78 pAction note:

8/7/03 TESSAH

Summary: Explains the concept of trust and shows how instinct, past and current experiences influence one's choice to exercise trust. Identifies 4 consequences of lack of trust in organizations; and presents strategies for encouraging trust at both at the managed and the manager levels.

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Explains the concept of trust and shows how instinct, past and current experiences influence one's choice to exercise trust. Identifies 4 consequences of lack of trust in organizations; and presents strategies for encouraging trust at both at the managed and the manager levels.

8/7/03 TESSAH

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