TY - BOOK AU - Thorn, Jeremy TI - Managing change PY - 1986/// CY - LondonGB PB - The Industrial Society N2 - Argues that change is normal and stresses need for it to be managed properly. Discusses 9 areas for change management viz. explaining change; keeping control; ensuring commitment; coaching individual performance; taking decisions and delegating; training for change; working with unions; workers welfare and learning from success and failure ER -