TY - BOOK TI - Applying ISO 9000 quality management systems PY - 1996/// CY - GenevaCH PB - ITC UNCTAD/WTO N1 - Bibliography: p. 139 N2 - Deals with basic concepts of quality control and quality management. Explains the structure and content of the ISO 9000 standards. Discusses the establishment, implementation, auditing and third-party certification of quality management systems, as relevant to small and medium-sized enterprises ER -