TY  - BOOK
AU  - Schuurman, Hessel
TI  - Quality management and competitiveness, the diffusion of the ISO 9000 standards in Latin America and recommendations for government strategies
PY  - 1997///
CY  - SantiagoCL
PB  - UN
N2  - Seeks to demonstrate the importance of quality in national strategies for increased productivity and competitiveness.  Focuses on the ISO 9000 standards for quality management systems
ER  -